Return Policy

DAMGAED or MISSING ITEMS: PLEASE INSPECT YOUR AT THE TIME OF DELIVERY. CONTACT US WITH ANY DISCREPANCIES WITH YOUR ORDER. CLAIMS MADE AFTER THIS DATE MAY BE REJECTED. RETURNS: IF YOUR MATERIAL IS NOT IN IT'S ORIGINAL, UN OPENED MANUFACTURER BOX, WE CANNOT EXCEPT THE RETURN. THIS IS THE POLICY OF THE MANUFACTURER. NO EXCEPTIONS. YOU MUST REQUEST AN RGA NUMBER (RETURN GOODS AUTHORIZATION) IN ORDER TO RETURN ANY MATERIAL.

Your order will ship via FedEx, UPS or Freight if the order exceeds weight limit. Please note orders WILL need to be signed for.

Most Bobrick orders ship within 3-5 business days. All items are subject to availability. We stock about 25 different Bobrick products, all other orders are entered into Bobrick's internal system twice a business day. We are only as good as Bobrick allows us to be, with regards to lead times. Gamco's lead times are typically 2-4 Weeks. Standard Ground shipping (of in-stock items) please allow 2-5 business days from the date the package was shipped before it arrives to it's final destination. If you have a large order please inquire about lead times. Quick Ship
Orders (of in-stock items) placed Monday-Friday, can take up to 24-36 business hours to process and ship.

*Standard delivery is unavailable to Alaska or Hawaii. Free Shipping for all orders over $50.00 or more shipped in a single shipment. Alaska and Hawaii excluded. *We do not ship or deliver on Saturday or Sunday. *washroominc.com is not responsible for lost , damaged, or stolen packages.